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We are careful to consider others’ opinions.
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We seek a continuous exchange of feedback with the various interlocutors, focusing on specific behaviour.
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We know how to interpret errors as experience from which to learn.
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We know how to shoulder responsibility in giving negative feedback, and treat it as confidential; we know how to pay tribute and give praise in public.
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We create a pleasant and motivated work environment, focusing on listening and dialoguing to encourage people’s growth process.
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We help and support our superiors, colleagues and collaborators in their growth process, which is fundamental for developing top performance and achieving challenging goals.