PRINCIPLE "QUALITY": COMPETENCIES
CUSTOMER FOCUS: Brembo managers focus their activities on the satisfaction of internal and external clients, whilst always safeguarding the general interests of the organisation.
They anticipate the needs of their stakeholders, providing timely and appropriate responses, in keeping with their level of responsibility.
STRIVING FOR EXCELLENCE: Brembo managers maintain and monitor productivity and quality, punctiliously, setting the highest quantitative and qualitative standards. They manage time effectively, even when under pressure
. They identify and organise the resources required for the completion of their tasks.
GAINING COMMITMENT: Brembo managers have a strong impact on others, obtaining their cooperation through clear and transparent persuasion, argument and negotiation. They delegate on the basis of careful assessment of their employees, from whom they obtain commitment. They are able to manage conflict, making appropriate use of negotiation strategies to influence and persuade others.
SUPPLYING SOLUTIONS: Brembo managers display skill and competence in their respective roles, acting as a point of reference for others. They systematically link all the elements of problem that they identify and analyse, questioning and consulting multiple sources to reach suitable solutions for different situations.